The 4 Pillars of Resilient Leadership: Building Clarity, Mindset, Connections, and Mindful Awareness

Nicola Bentley outside in Whistler

Resilience is often thought of as demonstrating strength, grit, and the ability to power through challenges. True resilience, especially in leadership, is about so much more. When we navigate through change and adversity, we do more than just bounce back; we are forever changed. Being resilient is about building a foundation that allows us to thrive—alongside the good times and the tough ones.

In my experience working with leaders, I’ve seen firsthand that resilience isn’t something you’re born with; it’s something you cultivate. It requires a commitment to curiosity, self-awareness, and connection. And it rests on four essential pillars: Clarity, Mindset, Connections, and Mindful Awareness. Together, these pillars form the backbone of resilient leadership.

Let’s explore each pillar in detail and how you can integrate them into your leadership style.

The First Pillar of Resilient Leadership: Clarity – The North Star in Uncertainty

In a world filled with distractions, clarity acts as our North Star. When you have clarity, the noise settles, and focus becomes possible. As leaders, our role is to identify clarity for ourselves so that we can foster it within our teams. When everyone understands the ‘why’ behind what we do, we work with more purpose and intention.

Clarity isn’t just about having a vision—it’s about clear communication. Leaders who are intentional about collaborative goal-setting and decision-making create an environment where their teams feel confident, empowered, and aligned.

Action Step: Regularly ask yourself, “What is the most important thing I need to focus on today? What actions or decisions will move me towards my purpose?” Align your team with this focus, so they are more engaged, motivated, and confident.

The Second Pillar of Resilient Leadership: Mindset – Reframing Challenges

Every leader faces challenges. What sets resilient leaders apart is their mindset—specifically, the ability to reframe those challenges. It’s not about avoiding problems; it’s about seeing them as opportunities for growth.

When you adopt a growth mindset, setbacks become stepping stones instead of failures. Instead of asking, “Why is this happening to me?” ask, “What can I learn from this?” This shift in perspective allows you to see challenges as a natural part of leadership rather than obstacles to overcome.

Action Step: Start by leading with a mindset that embraces growth, reframes difficulties, and inspires others. Your mindset is contagious; when you model resilience and optimism, your team will follow.

The Third Pillar of Resilient Leadership: Connections – The Power of Community

No leader operates in isolation. Resilience is built through relationships and the community you create around you. Strong leaders know how to build connections—within their teams, organizations, and wider networks. Fostering a supportive environment is key to thriving in leadership.

Creating a culture of psychological safety is essential. Research by Amy Edmondson shows that when team members feel safe to share ideas and make mistakes, innovation flourishes. But connections go beyond just our immediate teams; leaders also need to cultivate their own support systems—mentors, peers, or trusted colleagues.

Action Step: Ask yourself, “Who are the people around me who help build my resilience? And how am I showing up to support them in return?”

The Fourth Pillar of Resilient Leadership: Mindful Awareness – Taking Care of Yourself

Perhaps the most overlooked pillar of resilient leadership is self-care. In the hustle of leading others, it’s easy to neglect our own well-being. But you can’t lead effectively if you’re running on empty. Mindful awareness is about tuning into your own needs—whether physical, mental, or emotional—and making space for rest and reflection.

Leaders who prioritize self-care aren’t just more effective—they’re more present, compassionate, and creative. Taking time to recharge is not a sign of weakness; it’s a strength that allows you to return with more energy, focus, and clarity.

Action Step: Find moments throughout the day to pause, breathe, and check in with yourself. Start small; mindfulness doesn’t require hours of meditation. Sometimes, it’s about taking a few deep breaths and resetting your intention for the day.

Resilient leadership isn’t about powering through challenges without pause. It’s about building a foundation that allows you to thrive, no matter what comes your way. When you focus on the four pillars—Clarity, Mindset, Connections, and Mindful Awareness—you’re not just preparing for success; you’re creating a leadership style that endures.

Reflection Questions:

  • How can I bring more clarity to my work and my team?
  • How can I reframe challenges with a mindset of possibility?
  • What can I do to strengthen my connections and support those around me?
  • How can I take better care of myself to show up fully for others?

Resilience is built one moment at a time. Commit to these four pillars and cultivate a leadership style that is strong, sustainable, and grounded in what matters most.

Think with Clarity: Tame Negative Mental Chatter

Nicola Bentley

Do you reach a point in your day or week when a little voice in your head says, “There’s so much going on, I can’t even think straight?”

You’re not alone in wanting to see through the fog of life’s pressures to a place that’s clear and calm.  

We live in a world of expectations, distractions and competing priorities. The same technological tools that make our work and lives easier may also hijack our time and mindset. While we juggle responsibilities at work the ones we commit to in our communities and at home grow on our already long to-do-list. 

“After this “storm” things will calm down,” is a frequent comment I hear from my clients. But life will always hold uncertainties and change. 

If you’re like me…

Despite building up a healthy level of discipline around saying “no,” with kindness, there are times when I agree to requests that take more time and energy than I anticipate. Perhaps you know what I mean? Overcommitment is a common affliction that we “get it done” people share. Work responsibilities may leave less energy for personal and family plans. Our physical and mental wellness suffers too. 

As I watch the clock tick by midway through the afternoon, I sometimes notice agitation growing. This shows up as tightness and pressure in my chest, my thoughts feel like they are scattered and my focus is not as sharp as it can be. I hear negative mental chatter turning in my head, “How will I finish the things I committed to for clients, and for my self?” The monkey in my mind is loud, and very distracting. 

The practices in my Daily Mindset Guide act like my own “timeout” when the week feels way too full-on. 

I am excited to share them with you. 

Pausing (taking a grown-up “time-out”) during the day creates an opening for mindful clarity; where we become empowered to get off the runaway train of negative chatter. 

Being mindful is simple – it is the quality of the way we pay attention in anymoment we are in. When we invite openness, kindness and curiosity to every experience, no matter what is arising, mental chatter can die down, the “calm in the storm” becomes accessible and our wiser self reappears.   

During these windows of mindful awareness, a more discerning part of the mind is engaged. Emotional regulation is available, choice is informed by deeper clarity and broader insight.  We tap into that place where the skills we value as leaders (as real humans) become available.    

“Mindfulness gives you time. Time gives you choices. Choices, skillfully made, lead to freedom. You don’t have to be swept away by your feeling. You can respond with wisdom and kindness rather than habit and reactivity.”  Bhante H Gunaratana

Distraction and change are constants in our world. The waves won’t stop entirely, but we can learn to flow along with them.  

There has never been a more critical time to harness the power of attention and the potential of mindset. It’s as simple as a few minutes each day, no matter where you are. 

Taking back the flow of your day can be as simple as the practices in my Daily Mindset Guide where perspective and calm provide the ability to tell the monkey in your mind to pipe down so you can think and act with clarity.

Empower your day by downloading my Daily Mindset Guide and discover more flow and fulfilment from the frenzy of everyday life. 

I founded ClarityWorks in 2020 to support leaders and organizations to ignite human-centred workplace cultures. My mission is to enhance inner wellbeing and life alignment through applied resilience building programs and mindfulness based workshops that are accessible and practical for leaders and teams in workplaces everywhere. 
My approach brings a UCLA certification in mindful leader together with neuroscience, and practical tools to inspire leaders and organizational teams to find CLARITY, prioritize balance, work in alignment, be discerning about energy and choices to connect to that place everyday that feels resilient and more fulfilled than depleted.

From Marketer to Mindfulness Influencer   

Nicola speaking at an event

I first met the practice of mindfulness on a yoga mat. The act of deliberately linking breathing and stretching complimented the demanding world I lived in.  Long-distance running as preparation for marathons (in my “down” time!) and leading an A-Team of ad agency professionals across North America, with the world’s most iconic hotels and resort destinations as clients, consumed my time and focus. Life felt intense all the time. Consistent mindfulness practice built my capacity as a resilient leader, helped me to navigate the demands of my career, and set the stage for Mindset of a Leader, my signature group training offering. 

My purple yoga mat went everywhere; it became more than just a place to complement miles on the trails and hours in the boardroom. By anchoring my mind with breath and movement as the objects of my attention, I started to experience windows of mental calm and ease. During these periods of reflection, I was able to connect to perspective and mindful awareness. My thoughts weren’t cluttered by team dynamics and competing demands; I could step out of my own way, bring ease to the anxiety of client expectations and the incessant pace, and act as the thoughtful, composed human I aspired to be. 

The benefits that I experienced through yoga and mindfulness practice piqued my curiosity and prompted me to deepen my knowledge through formal study. While working and traveling in my role as an agency strategist I enrolled in a three-year advanced studies program where the highlight of the curriculum was applied, experiential learning in the disciplines of Iyengar yoga and Vipassana (Insight) meditation. I began teaching yoga classes in 2007 and have had a dedicated meditation practice since before that time. 

As I shared the benefits of yoga and meditation as a teacher my own resilience and ability to navigate the constant flux and flow of life was enhanced. Being resilient and mindful helped me to understand my own inner responses with insight. Mindfulness helped me be more compassionate, open minded and patient in agency/client work interactions and with enhanced awareness and clarity I was able to be present and connected with the people I cared about most.

Inner resilience was essential during the 2008 financial crisis when the foundations of my life began to topple like dominoes one after another.  Jobs in marketing and resort development were some of the first to go during the economic collapse and mine was no different. Like countless other leaders across the country in finance and real estate the projects I was working on were shuttered. The timing was disastrous as I had just navigated my way through a recent divorce and had also lost a family of in-laws I loved. 

Recrafting every aspect of life felt like a tall order but, the only option was to move forward, one step at a time. While I was resettling in a new home and neighbourhood my family was impacted by several life-changing health crises. Mindfulness, as a pillar of resiliency, was essential to navigating this time of upheaval and emotion where it was clear my roles were health care navigation and caregiving.  Being resilient and adaptable and taking care of my own wellness were key. Mindfulness was the foundation of my resilience and the touchstone of my ability to be present and focused each day. Mindful awareness helped me bring my most compassionate, wise self to caring for my family and steering through medical appointments and treatment plans.  

This challenging period became the inspiration to recraft my career.  I applied to, and was accepted at UCLA, Mindful Awareness Research Centre, Semel Institute for Neuroscience and Human Behaviour, where I received certification as a mindful leadership facilitator. This intensive training program was the ideal compliment to decades of business experience. 

Bringing mindfulness into my own life bolstered my resilience when I needed it most. This experience became the catalyst to create new possibility from challenge. My signature offering, Mindset of a Leader, blends my own journey of resiliency, decades of knowledge as a mindfulness practitioner, and a depth of leadership experience in an offering that is practical, accessible, and engaging.  

To schedule Mindset of a Leader or one of my other engaging talks or trainings for your workplace team contact me: Here

For more information about my offerings click here:  link to services page

Or send me an email: focus@clarityworks.ca 

The Pandemic Pendulum – Pique Newsmagazine

Nicola Bentley headshot

There’s a rapid fall as the pendulum drops from the right on its descent to the middle; it stays suspended for a time at the bottom of its arc before seizing momentum and rising left again.

The pendulum of life, the one that normally swings from challenge to opportunity, from season to season, has shifted to overdrive. The new pandemic-fueled pendulum of emotions, hopes, concerns, and even intense darkness is our new shared reality. This pendulum of despair and optimism has significant force.

My personal pendulum normally sways as life undulates, but now it shifts hourly and sometimes from minute to minute. But here we are all of us as we bear-witness to our shared reality, without a clear end in sight; thrust literally from feast to famine overnight.

This pandemic pendulum is shared with my community, with all British Columbians, and with our distressed world. One day I live fully in gratitude, in the moment, grateful for my health, for my home in Whistler, grateful for the love of my husband and family, and for the resilient spirit of my community.

At the other side of the pendulum I have more anxiety than I have ever known. My parents live in the USA where I watch the horror movie unfold by the hour south of our closed border.

I feel the distress across our community as I watch the challenges our entire region is facing. This experience on the left side of the pendulum, is shared by all of us as residents, local governments, provincial and federal leaders, social service organizations, large and small business owners; we’re all together on this uber-fueled, pandemic pendulum.

So how do we stay in that space that we normally occupy, where the pendulum sways seem manageable, where we co-exist with the teeter totter of our regular lives?

In my case, I’ve seized hold of my mindfulness practice. This is my tool to stare-down and slow the pendulum and its power over me.

Mindfulness gives me an instrument to observe, to pay attention, to notice when I start to climb on-board the fear-inducing ride.

I watch as the left tries to take hold, as the panic sweeps across my upper body and I feel like a heavy foot is pressing down on my chest. Then I shift right – usually when I get outside in the fresh air. This is when I witness community and caring; I share a smile or wave with someone else momentarily on the right too.

And every morning, early, I just sit. I sit and I breathe, and I observe what breathing and being still feels like.

It’s as simple as that and yet not so simple. Sitting still is not a new thing for me. I’ve had a mindful meditation practice for more than two decades. I’m not at peace with this frightening experience, this global scourge, but being mindful allows me to keep at bay the left, the side that can feel dismal, like grieving someone I’ve known my entire life. 

Mindfulness is a tool that allows me to reflect and feel somewhat settled in this greatly shifting time. This idea of presence isn’t something to “get” or research on-line (although you can certainly do so), it’s inside each of us.

Mindfulness is a personal awareness practice. It’s the action of taking notice, of observing one’s own feelings and thoughts so we can rest and settle our minds. The opportunity for mindfulness is everywhere.

When I wash my hands mindfully and deliberately for my health, and that of others in my community. While I write the grocery list for my solo, once a week, quick foray, conscious while in the store to thank all the staff I see. When I speak to a community member or a business owner on the phone about their worries, I listen deeply to demonstrate that I do hear them, and I’ll do my best to seek out the information they need. When I sit at my dinner table each evening and share gratitude with my guy. We’re so grateful to be Canadian, to have a public health system such as ours where the front-line is the true battlefield.

I draw on mindfulness as a tool, like something I would include on a hike, something I would pack along like a nourishing lunch or an extra layer. Mindfulness is an essential piece of equipment to manage the great sweeps of the pendulum as it attempts to rock us all wildly back and forth.  

Mindfulness is not a cure, but it allows me to feel like I’ve reached camp before dark, like I’ve still got water left in my canteen.  

Before the next sweep shifts left again, before it gets too dark, check out what’s in your own pack. You may find a version of mindfulness there for you that could bring some emotional moderation in this troubled time.

Wash your hands, keep your distance and be mindful.

(This article was also published in April 2020 in Pique Newsmagazine in Dispatches under the headline The Pandemic Pendulum.)

Aware in Nature

Nicola Bentley outside in Whistler

The lime green moss is proof that growth is happening right before my eyes. I catch a pungent whiff of cedar as the crack of a branch alerts me to presence nearby. I glance ahead, alert for a bear. If need be, I can give him a wide berth, unless of course I am confronted by a mama with cubs. But the sound is only a guy on a mountain bike, intersecting the shared trail ahead.

I remind myself to be present. Here, in this moment, without a bear there is only me, the forest, and deep awareness. I find it easy to access mental calmness when I’m immersed in nature, with mindful prompts at every turn.

The opportunity to be mindful is everywhere when I get outside, in the woods, on a trail – even in a city park. When I walk, I pay full attention to the experience of one foot followed by the other, the weight of each heal connecting to hard earth, my feet rolling forward and rising with synchronicity before hitting ground once more. I feel the cool wind on my face as dampness seeps down my collar. I listen like wildlife might, with a titled head. There’s a crunch as my shoes strike gravel; a melody of birdsong, call and response; a babble as the creek rushes past, full of new melt; it draws me into its  flow.

I have loved being outdoors since as early as I can remember. The seed was planted by my parents when my sister and I were young. My parents weren’t solely nature lovers, instead they could be described as appreciative of wide-open spaces. As immigrants from the UK they made it their mission for the four of us to enjoy everything about the Canadian outdoors. I recall a winter picnic in deep snow in Northern Manitoba and laughing into the wind on the deck of a ferry in February (when other families were sipping hot chocolate inside).

Being mindfully aware in nature means seeing more clearly in rich depth and detail. The thick weight of yellow pollen on branches, railings, and shallow ponds; an abundance of minute cones on a single hemlock tree; colourful “gratitude rocks” painted by children as shared messages connecting a community. Mindfulness also means I’m aware of others along the trail; I pass with a smile and the requisite safe space.

Walking everyday is not just physically beneficial, it’s nourishment for my mind and spirit. Being outside in nature is a prompt to slow down, to take notice, to witness the richness of the outdoors, even to steer around a bear should we happen to share the trail.

Tips for Enjoying a Mindful Walk:

Set an Intention: 

Before you head out set the intention to WALK and NOTICE. Plan phone calls and podcast catch-up another time and be aware of nature around you as you walk.

Be Curious:

Mindfulness is being aware and openly curious. Walk with a naturalist’s sense of observation. Be aware of how your energy is impacted by being outdoors.

Take Your Time:

Allow enough time to savor the experience of walking and being outdoors.

Mindful Facilitation

Nicola speaking at an event

The process of strategic planning includes disciplined steps. One of the steps typically involves a collaborative session or workshop where team leaders, stakeholders or board members come together to develop plans for a project or an organization’s future – the next quarter, the coming year or beyond. Mindful facilitation can play a key role in organizational strategic planning.

A facilitator’s role is to act as wrangler, conductor, site-supervisor, coach, and humourist all in one. As an “outsider” the facilitator offers the process – the system by which outcomes can be achieved. The facilitator coordinates the session with someone inside the organization and is then responsible to bring it all together by suggesting the pre-work required before the strat-session, formatting the workshop structure, managing the time, creating an environment for participants that is open, respectful, creative, inclusive, thought-provoking, and on-topic. Team members in an organization, subject-matter experts, stakeholders offer knowledge as the content. The facilitator’s role is to combine all the inputs together in a framework so that by wrap-time the group can see ahead for the next project, year or planning cycle.

The facilitator’s role is to establish and maintain a state of focused awareness, a platform of mindful “presence” where great outputs can be fostered. Mindfulness is described as a state of being fully aware in the present moment, with a keen sense of curiosity and openness. This platform of mindful awareness informs more aligned decision making and strategic action planning. Focusing on key elements relevant to an industry and sector, drilling down to specific market conditions and consumer insights that resonate for a target audience, prioritizing tactics that can be implemented with resources, time and budget – these steps come together as mindful teamwork in action.

Mindfulness first found its way into my facilitation style as a brand strategist in the ad agency world. My team travelled across North America running multi-day sessions for clients. We were responsible to deliver strategic, data-driven, creatively infused, immersive sessions. We were the A-team on a results-driven mission. The collaboration of expertise at our on-site sessions propelled clients and their projects forward. It was, quite often, fairly intense.

My tactic for navigating the intensity drew on my personal mindfulness practice. Mindfulness honed my ability in a strategic setting to be an observer and a listener. To be a witness to the unfolding of information as well as to the establishment of respectful, client/colleague/friend relationships. Being aware and present during those long sessions enhanced my ability to filter information and to summarize the elements that were most relevant, most appropriate and targeted for results. It helped me to be a better strategist, team player and a more insightful facilitator.

As a seasoned facilitator mindfulness is as valuable to me as the years of experience I have gained across diverse sectors and complex initiatives. Mindfulness is the platform from which awareness, curiosity and openness can inform collaboration, decision making and strategic outcomes.

Tips for Mindful Facilitation:

Focused Preplanning:

Pre-planning and the work that takes place in advance of a strategic session are key elements to the outcome. The facilitator’s pre-planning role is to clarify expectations with the client, conduct their own due diligence, and assign any homework to participants in advance of the session.   

Reality Check:

“Rome wasn’t built in a day.” Be clear about what the group can and should deliver with the time and resources available for both the strategic session and for the expected outcomes.

Aware, Open Attitude:

When the code of conduct is outlined for the session the facilitator should include an “invitation” for participants to commit to being mindful, aware, open and curious without judgement. This approach can enhance the experience and net better outcomes for the group as a whole.